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Chapter-III- Terms and Conditions of Supply of Electricity

TERMS AND CONDITIONS OF SUPPLY OF ELECTRICITY

CHAPTER-III
PROCEDURE FOR ARRANGING PERMANENT POWER SUPPLY

7. General Conditions:-

(1) Any person desirous of availing permanent power supply shall comply with the following requirements besides other requirements, specified elsewhere under these terms and conditions, namely:-

(a) The prospective consumer who intends to avail himself of the power supply or an existing consumer who wants additional power, shall apply in the prescribed form obtainable from the local office of the department at least two months in advance of the date of requirement of power supply.

(b) In the case of the High Tension Consumers requisition for power supply shall be made along with power feasibility certificate issued by the department before six months or more to enable the department to make necessary arrangements for such supply which will be subject to availability in the system.

(c) Attested true copies/Photostat copies of the documents evidencing title to the premises, to the satisfaction of the department shall be submitted along with the application.

(2) The requisition for supply shall be made by the owner or occupier of the premises for which supply is required and shall indicate his full name and address and also the name and address of the licensed electrical contractor through whom the wiring will be carried out, but it is not necessary that the requisition should be made through a licensed electrical contractor. Any assistance or information required in filling up the form will be given to the intending consumer at the local O & M offices of the department.

(3) An intending consumer, who is not the owner of the premises he occupies, shall produce a consent letter in the form prescribed by the department from the owner of the premises together with the documents of title of the owner for availing supply.

(4) If the owner is not available or if he refuses to give consent letter, the intending consumer shall produce proof of his being in possession which is not illegal of the premises and also execute an indemnity bond in the form prescribed by the department, indemnifying the Government against any loss on account of disputes arising out of effecting service connection to the occupant (Vide Appendix-I)

(5) If supply to any type of service connection in a land owner by a department of the government other than Revenue department is applied for, the intending consumer shall produce a `No objection certificate’ from the Officer who is authorised by that department to issue such certificate. The intending consumer should execute an indemnity bond in the form prescribed by the department (Vide Appendix-II).

(6) If supply to any type of service connection in any other Government land/poramboke is applied for, the intending consumer should produce a `No Objection Certificate’ from an Officer of the Revenue department not below the rank of a tahsildhar and also execute an indemnity bond in the form prescribed by the department (vide Appendix-II)

(7) The initial security deposit payable by the intending consumer who is not the owner of the premises shall be double the normal rate of the security deposit payable by the consumer who is the owner (Refer to clause 63.00 for security Deposit).

(8) Where the intending consumer’s premises has no frontage on a street and the supply line from the department’s mains has to go upon, over or under the adjoining premises is owned jointly by the intending consumer and such other person), the intending consumer shall arrange at his own expense for necessary way-leave, licence or sanction before the supply is effected. Any extra expense to be incurred by the department in placing the supply line in accordance with the terms of the way-leave, licence or sanction shall be borne by the intending consumer. In the event of way-leave, licence or sanction being cancelled or withdrawn, the intending consumer shall at his own cost arrange for any diversion of the service line or the provision of any new service line thus rendered necessary.

(9) It shall not be incumbent on the department to ascertain the validity or adequacy of way-leave, licence or permission obtained by the intending consumer. The consumer is liable for damages, if any, claimed by the person giving way-leave, licence or permission.

(10) Notwithstanding anything contained in this clause, the department shall refuse to supply electricity to an intending consumer for any industry including welding activity in any predominantly residential area, if in the opinion of the Engineer such supply will cause voltage fluctuations in the supply in the area and consequent inconvenience to the consumers in that area. The decision of the Engineer as to whether there will be voltage fluctuations in the said area shall be final and binding on the intending consumer.

Explanation :- `Residential area’ means the area recognised as such by the department.

(11) The department will refuse to supply electricity to an intending consumer who has defaulted in payment of dues to the department in respect of any other service connection held in his name.

8. Department's Obligation To Supply Electrical Energy:

(1) Subject to the provision of the Indian Electricity Act 1910 and Electricity (supply) Act 1948, the department shall not be bound to supply energy to the consumer unless the scheme for supply of energy to the consumer is remunerative on the basis of the standards prescribed by the department from time to time. The department may stipulate special, guarantee in such cases.

(2) In Pondicherry and Karaikal Towns and, other places which may be notified by the Government from time to time, the service lines shall be laid by underground cables only.

(3) If the consumer wishes to have power supply by means of underground cable at any place other than the places specified under sub-clause (2), the consumer has to bear the entire cost of the service line.

(4) If any person desires to have electricity for a premises for which the power supply agreement has been terminated (whether the service line is dismantled or not), he will be treated as a fresh consumer and the department reserves the right to collect the outstanding arrears from such person before connection is given.

9. Special Terms And Conditions

Subject to the provisions of Indian Electricity Act 1910 and Electricity (Supply) Act 1948, the department may stipulate special terms and conditions in specific cases for extending supply and such conditions shall be read as part and parcel of these terms and conditions.

10. Service Lines:-

(1) No Low Tension service connection will be given to connect electrical equipments located in more than one door number/sub-door number/survey field number/sub-divided survey field number. The consumer shall also not extend supply to another door number/sub-door number survey field number/sub-divided field number. For this purpose, the door number or sub-door number shall be the number given by the local body.

(2) Within a door number or sub-door number, no establishment or person will be given more than one service connection. Where more than one person or more than one establishment is in occupation of a door number or sub-door number, more than one service connection will be given only if there is a permanent physical segregation of areas for which different service connections are applied for:

PROVIDED that more than one service connection in a door number/sub-door number will be given if second service connection is for welding set in the same door number/sub-door number.

PROVIDED further that in an agricultural service connection, where the consumer requires a separate service connection for utilising energy for radio and other appliances including domestic lighting in the farm house, more than one service connection in the same survey field number/sub-divided survey field number will be permitted.

(3) Upon receipt of an application for supply of electricity, a notice will be sent to the intending consumer that he or the contractor acting on his behalf or his representative should meet the engineer of the department to agree on the position of the point of supply, cut-out or circuit-breaker and meter. The department will in no case fix its meter, cut-out etc., not allow the same to remain in any position which will entail entry by its employees into purdha or religions quarters.

11. Point Of Supply:

(1) Unless otherwise agreed to, the point of supply shall be at the following outgoing terminals of the department, namely:-

(i)Cut-out in the case of Low Tension consumers

(ii)Control switchgear that may be installed in the department’s or consumer’s premises as agreed to mutually in the case of High Tension consumers.

(2) The consumer shall provide free of cost to the department adequate land/space in his premises, an may be considered necessary by the engineer and afford all reasonable facilities for bringing in not only cables or overhead lines from the department’s system for servicing the consumer but also cables or overhead lines connecting other consumers. The land/space should be at a location near the entrance to the Premises and should be easily accessible to department’s officials for inspection.

(3) The consumer shall permit the department to install all requisite equipments such as transformer, switchgears, meters etc., and to lay necessary cables or overhead lines and to provide connections thereto on the consumer’s premises and shall also permit the department to extend supply to other consumers through the cables, lines and equipments installed in the consumer’s premises provided that supply to the consumer in the opinion of the engineer is not thereby unduly affected.

(4) The point of supply will be normally at the ground floor. However, it the applicant desires, service connection to be given at basement floor, service connection can be effected at basement floor subject to the conditions given under clause 16 (3).

(5) Permission to lay service line under, across or over the consumer’s premises or for fixing apparatus upon the said premises by the department shall deemed to be implied and vested with the department.

(6) The consumer shall permit the department, free of cost, the use of any land belonging to the consumer which may be required for erecting the posts, lines, structures, cables and other equipments necessary for the supply of electricity and shall give access at all times to the engineer of the department and / or his agents, employees, subordinates and workmen with or without tools to inspect and / or work on the posts, lines, structures, cables and other equipments and the consumer shall have no claim whatsoever on account of any damage to his property by reason of such erection of or any other work on the posts, transmission lines, structures cables and other equipments.

(7) The consumer shall, as far as circumstances permit, take precautions for the safe custody of the equipments in his premises and belonging to the department.

(8) POINT OF SUPPLY shall be at the Mills/Factory premises of the consumer. The department shall provide necessary feeders from the available source to the point of supply and required control and metering equipments at such point of supply. The consumer shall however, pay in advance the estimated cost for laying the lines within its/his/her premises. For housing of the equipments of the department including switchgear and meter cubicles, the consumer shall provide at the agreed location and maintain at its/his her own expenses locked water-proof or fire-proof enclosures of design approved by the department. The enclosures should preferably be in a building separated from the consumer’s substation and installation. Where this is not feasible the equipment of the department should be completely segregated from the consumer’s apparatus by fire proof walls or other approved structure / enclosures.

(9) The service line once laid shall not be transferred, interfered with or shifted from one place to another except with the permission of th engineer.

(10) With medium voltage supply i.e. above 250 volts and upto 650 volts, the department’s meter and service cut-outs shall be enclosed in a strong box suitably ventilated and provided with suitable locking arrangement at the consumer’s cost. All wires shall be made inaccessible to unauthorised persons. A `caution’ board shall be fixed thereto.

(11) Having agreed on the position of point of supply as above, the engineer will render to the intending consumer an estimate for the cost of laying the service line. Any work of laying the service line will be taken up only after the intending consumer pays the estimated amount in advance in full. The charges payable by the intending consumer for service line shall be as prescribed by the department from timt to time.

(12) The service line works from the terminal pole upto the point of commencement of supply whether overhead or underground shall be got done by all types of consumers through a contractor except in the case of O.H.O.B. and agricultural services where the works will be executed by the department free of cost. The department reserves the rights to prescribe the standard, make, type and quality of materials to be used by the contractor.

However, in the case of EHT and HT consumers, the cost of works involved in extension of power supply upto the point of supply upto the point of supply of the consumer has to be borne by the consumer as indicated in the table below:-

Cost of work involved Amount payable by the consumer
(i) For the first One Lakh Nil
(ii) Above One Lakh 50% of the cost exceeding one lakh

Note:
(1) In respect of item (2) above, whenever such a consumer so selects to meet the full cost of the work initially, the additional 50% of the cost initially incurred by the consumer will be reimbursed to him subsequently by adjustment.

(2) The above conditions shall apply to enhancement of loads also.

(13) The consumer shall stand guarantee for a period of one year from the date of service for the service line work carried out through the Contractor. Any defects arising during this period due to bad workmanship or usage of substandard materials shall be got replaced by the consumer at his cost.

(14) If the service line is to be replaced consequent to additional load requirement, the same shall be got done by the consumer through the contractor.

The entire service line, whether or not the cost thereof has been paid by the consumer, will be the property of the department and the department will maintain it at its cost. The department will also have the right to use the service line for supply of electricity to the other person.

12. Procedure Applicable To Non-Commercial Lighting And Commercial Lighting Installation:

(1) The application in the prescribed form shall be got registered at the jurisdictional O&M Sub-division Office.

(2) Attested true copies or Photostat copies of the following documents shall be submitted along with the application, namely:-

(a) Non-Commercial lighting installation:

A consent letter in the form prescribed by the department from the owner of the premises for availing supply in case the intending consumer is not the owner of the premises.

(b) Commercial lighting installation:

(i) No Objection certificate or sanctioned plan issued by the Competent Authority.

(ii) Certificate/Licence issued by the Competent Authority where a licensing system is in vogue for setting up a commercial establishment.

(iii) An intending consumer, who is not the owner of the premises, should produce a consent letter in the form prescribed by the department from the owner of the premises for availing supply.

13. Procedure Applicable To Irrigtion Pump Sets:-

(1) The application in the prescribed form shall be got registered at the jurisdictional O&M sub-division office.

(2) The application shall submit along with the application Certificate of ownership authenticated by the authorised revenue official of that area and in case there are more than one person who are owners of the well, the consent letter from other owners.

(3) In case, the applicant desires to draw water from river/channel/sub-channel, Nallah, etc., by installing pumpset(s) he shall furnish along with the application a `No Objection’ certificate to lift water, from the concerned Irrigation department, PWD or Revenue department or any other department which may be authorised by the Government to do so.

(4) The feasibility criteria for arranging power supply to irrigation pump sets shall be as prescribed by the department from time to time

(5) The following measures are suggested for adoption for achieving the efficiency of working of pumpsets and reduction in consumption of energy, namely:-

(i) Use of the motor and pumpset with optional capacity (HP) having ISI mark;

(ii) Use of monoblock or directly coupled pump;

(iii) Use of rigid/PVC pipes and fittings for both suction and delivery side;

(iv) Limit the length of the delivery pipr to less than 60 cms from ground level;

(v) Suction head shall be between 2 and 5 metres.

(vi) Install the pumpset on a leveled and concrete foundation bed;

(vii) Install low resistance foot valve having `K’ valve less than 0.8 for open wells and 1.2 for bore well. The foot value shall bear ISI mark.

(viii) Avoid sharp bend in the delivery pipe line;

(ix) Any other specifications which may be prescribed from time to time by the department.

14. Procedure Applicable to Low Tension Industrial Installations:-

(1) The application in the prescribed form shall be got registered at the jurisdictional O&M Sub-Division office.

(2) Attested true copies or photostat copies of the following documents shall be submitted along with the application, wherever applicable, namely:-

(a) Licence/Permit/No Objection Certificate from the local body and/or such other authorities such as Central Pollution control board, as may be required under law;

(b) In case of lease, registered lease deed;

(c) In case of the partnership firm, registered partnership deed;

(d) In case of a Company, memorandum and articles of Association and Certificate of incorporation;

(e) A copy of allotment order of shed/plot in industrial estate from PIPDIC or any other Government body;

(f) A copy of the ground water clearance certificate issued by the State Ground Water Unit, Pondicherry, for mining ground water for industrial purposes;

(g) Any other conditions that may be prescribed by the Government from time to time.

15. Procedure Applicable To High Tension Installations:-

(1) The application in the prescribed form (in quadruplicate) shall be got registered at the office of the Assistant Engineer/Construction & Commercial.

(2) Attested true copies or Photostat copies of the following documents as applicable shall be submitted along with the application, namely :-

(a) Licence/Permit/No Objection certificate from the local body and/or such other authorities such as Central Pollution control Board, as may be required under law;

(b) In case of lease, registered lease deed;

(c) In case of a partnership firm, registered partnership deed;

(d) In case of a company, memorandum and articles of association and certificate of incorporation;

(e) A copy of allotment order of shed/plot in industrial estate from PIPDIC or any other government body;

(f) A copy of the ground water clearance certificate issued by the State Ground Water Unit, Pondicherry, for ground water for industrial purposes;

(g) Copy of the power feasibility issued by the Electricity Department;

(h) Any other conditions that may be prescribed by the Government from time to time.

(3) Power supply at 22/11KV will be limited to contract demand upto and inclusive of 5,000 KVA.

(4) If the contracted demand is more than 5,000 KVA, supply may be arranged at higher voltage, depending upon the system network existing in the area. The prospective consumer may contact the jurisdicational Superintending Engineer for necessary advice.

(5) For housing the switch gears and metering cubicles of the department, the High Tension consumer shall provide and maintain at his own expense locked, weather-proof and fireproof enclosures of agreed design and location. The enclosures shall preferably be in a building separate from the consumer’s sub-station and installations.

(6) The prospective consumer shall consult the department in their own interest, before ordering High Tension switchgear or apparatus deciding in the lay out thereof. They shall strictly comply with all directions, specifications, clearances and standard lay out prescribed by the department, Electricity Inspectorate and Bureau of Indian Standards from time to time.

(7) The prospective consumer shall also submit the Contractor’s completion-cum-test report along with a list, in triplicate, showing details of machinery, make, capacity and the lay out plan of the premises within which he intends to use the power. The capacity of any individual machinery/equipment installed./connected shall not be more than the contract demand.

(8) The servicing of the installation of the consumer will be carried out on production of the copy of the approval of his installations by the Electrical Inspectorate, manufacturer’s test certificates of all High Tension apparatus and test and commissioning certificates as required by the department.

16. Procedure Applicable To Commercial Complexes And Multi-Storeyed Buildings:-

(1) The owner/promoter of the building(s)/complex(es) shall submit an application in the prescribed form along with a copy of the sanctioned plan of the building(s)/commercial complex(es) and register the application at the jurisdictional O&M sub-division office.

(2) Applicants requiring srvice connection to buildings comprising several flats, apartments etc., (irrespective of purpose i.e. domestic, commercial etc.,) should ensure that all the conditions stated in the clauses under general conditions above and also the conditions stipulated by local body etc., in respect of supply of electricity to such buildings are strictly complied with. Failure in this regard may entail denial of service connection until all the conditions are fulfilled.

(3) In all storeyed buildings irrespective of the number of floors, all service connections (whether through overhead wires or through underground cables) will be effected only at the ground floor. In other words, the point of supply will be only at the ground floor and the department meters, cut-outs etc., will be fixed in the ground floor only.

(4) In storied buildings, sufficient space at a suitable place shall be made available free of cost to the department for installing transformers, switchgears, meters etc.,

(5) For storeyed buildings having a total floor area of 900 square meters and above, a space of 4 meters x 4 meters for Low Tension Service connections and 5 meters x 6 meters with a vertical clearance of 3.7 meters between the floor and the ceiling /beam bottom for High Tension service connection shall be exclusively earmarked in the ground floor for installing the department’s equipments etc. and this area shall be specifically shown in the plan. A fireproof and weatherproof enclosure should be at the periphery of the building and should be cut off from other portions of the premises by fire-resistant walls. Before the plan is sent to the competent authority for approval. It shall be sent to the department’s engineer and got approved. Failure to comply with the above requirement will result in denial of supply.

(6) The rising mains may be employed where the current exceeds 250 amps. In other cases, there is no bar to use armoured cables for the purpose.

(7) In case cables are used instead of raising mains for feeding different floors, individual feeders should be taken to each floor and the cables should be of armoured type.

(8) Fire protection as per the guidelines provided under National Building Code shall be followed.

(9) Where the specified load is more than 97 kw (130 HP) the consumer has to avail High Tension power supply by installing his own transformer and follow the prescribed procedure under High Tension power supply.

(10) Supply to such installations will be a common service cable only. The consumer shall arrange for laying of the service cable from the nearest distribution main/pillar or transformer as the case may be his cost upto the metering point. The cable shall be of adequate size and capacity to meet the specified load. Notwithstanding that the cables are laid by the consumer at his cost, the same shall remain the property of the department for purposes of maintenance.

(11) Separate circuit for each installation shall be laid and terminated at the common point of supply. The panel board and Bus-Bar arrangement shall be as approved by the department which shall be provided by the consumer at his cost.

(12) Notwithstanding anything stated elsewhere in these terms and conditions, if the specified load exceeds 25 KW, the jurisdictional Executive Engineer, in charge of the distribution shall be the competent Authority for planning and sanctioning of power supply to such multi-storeyed buildings/commercial complexes.

(13) The servicing of the installations of the consumer will be carried out on production of the copy of the occupancy certificate issued by the Competent Authority.

17. Procedure Applicable To Public Lamps:-

In notified areas and in public places belonging to the Municipalities, Commune Panchayats, Housing Board, Government Industrial Estates and such other authorities/bodies as may be approved by the Government power supply to new or additional public lamps or change in type of fittings will be arranged subject to the following conditions, namely :-

(i) The applicant shall send the resoultion / requisition to the jurisdictional O&M sub-division office along with a sketch;

(ii) Financial soundness certificate issued by the Local Administration Department of the Government of Pondicherry or the concerned department or statutory authority shall also be sent along with the application.

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