Submission #196

Sub.: Not getting monthly bill since new connection give because of area code in policy number mentioned incorrectly.
Ref.: Consumer Number: 21-62-02-0050CA Online Bill date: 20-01-2026.

My house is located at Priyadarshini Nagar, Gorimedu - for full address refer address mentioned under 'From'. I got three new electricity current line connection with new meters. Out of three, in one meter’s consumer number (policy number) mentioned with wrong area code ie 21-62-02-0050CA. 62 belongs to Dhakshinamoorthy Nagar, whereas 61 belongs to my area -Priyadarshini Nagar.
Since the area code was mentioned wrongly I’m not getting the monthly bill. When I report it to JE, Electricity Department Office at Thattanchavadi, sometimes I get online bill that too with fine stating ‘I did not paid earlier month bills amount’ though they are not issuing the bill every month. Because of their fault I need to pay extra money with penalty also.
Hence,I submitted a request letter to JE Electricity Department located at PIPDIC Industrial Estate, Thattanchavady, Puducherry - 605 009 , and to Jr Account Officer , Ananda Nagar, and also to Revenue-II, Electricity Head Office, Puducherry - to rectify the issue. The submission details as follows;


Registration Number, and Dispatch Number Details:-
(1) When I submitted requisition letter for correction to JE, BE Office at Thattanchavady, Gorimedu , they gave me a acknowledgement /registration number as 2330 dt. 11-Nov-2025
(2) Dispatch Number 1349 dt. 12-Nov-2025 from JE Gorimedu EB office to JAO Ananda Nagar (Near Fire Service)
(3) Dispatch Number 2387 from JAO, Ananda Nagar/ Kathirkamam (Near Fire Service) to Revenue-II, EB Head Office, Puducherry.

It has been almost three months passed, till now area code/policy number is not rectified and also monthly billing issue is not rectified.
In addition to this issue, I’m facing other billing problem in Dec’2025 monthly online bill - "The closing reading as on 2-Feb-2026 itself only 1038.02, but in Dec’2025 bill shows as 1200 as closing/present reading. This is not correct since the total usage as on today is only 1038.02. Because of this, the Dec’2025 bill amount also increased heavily".

I request you to resolve this issue at the earliest. I'm reachable at 9880710668 at anytime.
Thankyou

Regards
Vaidyanathan


Encl.: GF_Dec25_Bill_&_MeterReadingPhotoSnap.pdf contains;
1. Copy of Dec’2025 bill.
2. Photo of meter showing consumed reading as on 2-Feb-2025.