Submission #29

I am raising a complaint regarding my electricity account 44-33-03-0159, Consumer Name GOVINDAN.

I have recently cleared the current bill arrears of ₹10,386 on 17-09-2025. Upon reviewing the bills for the period April to August 2025, I have noticed discrepancies that require clarification and adjustment.

May 2025: Bill marked as “Door Lock,” and an estimated average bill of approximately ₹1,500 (307 units) was generated.

June 2025: Bill shows “DLR (Door Lock Revision)” with an actual meter reading of 20470 (700 units).

However, it appears that the estimated amount from May (₹1,500) has not been adjusted or credited in the subsequent bill. As a result, my arrears have continued to increase (₹4,600 → ₹6,171 → ₹8,432), even though the DLR correction was expected to settle the May bill.

Meter readings for reference:

April 2025: 19400 – 19770 (Normal)

May 2025: 19770 – 19770 (Door Lock)

June 2025: 19770 – 20470 (DLR)

July 2025: 20470 – 20800 (Normal)

I am also attaching the computer-generated bills for the period April to August 2025 for your reference. Kindly verify my consumer ledger and apply the necessary adjustment/credit for the May 2025 Door Lock bill so that my arrears reflect the correct amount.

I would appreciate your confirmation once the correction has been applied or if any additional documents are required from my side.

Thank you for your attention and assistance.

Name: GOVINDAN
Service Number: 44-33-03-0159
Email: harizeeraman@gmail.com